SuiteCRM - The award-winning user-friendly, enterprise-class Customer Relationship Management application at your finger tips.
A customer's perception is their only reality and customers expect an immediate, high quality and personalised service. SuiteCRM provides users with a set of tools to help build, strengthen and maintain their relationships with customers and prospects. This allows them to plan, market, sell and service smarter with a faster, professional and more personalised service.
SuiteCRM is functionally equivalent and more to the major product suites like Salesforce, Oracle, SAP and Microsoft Dynamics.
- Sales Force Automation - Model, measure and understand business opportunities.
- Real-Time Reporting - Reports when and where they're needed
- Workflow Automation - Convert manual business processes to automated workflows freeing users to focus on servicing customers
- Document Management - Control important documents and foster collaboration
- Customer Service Portal – Customer service management with customer self-service capabilities
- Marketing and Email Campaigns - Track engagement with marketing campaigns and email activity
- Activity and Diary Planning - Track and record key discussions and touchpoints with your customers
- Quotation and Product Management – Quickly create and issue Quotations with a central product catalogue to control pricing strategy.
- Contracts - Keep track of important renewal dates with automated reminders.
- Configuration Tools - Create entirely new Modules or modify existing modules easily to fit your business environment using the in-built configuration tools. Customise fields, layouts and relationships to streamline your application without requiring a developer.